Frequently Asked Questions
Everything you need to know about our products and services.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. Expedited options are available at checkout if you need your order sooner.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival in your country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Lanoguard products come with a 12-month manufacturer's warranty covering any defects in materials or workmanship under normal use.