Returns & Exchanges
At Lanoguard, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Item
Securely pack the unused products in their original shipping box, ensuring the RMA number is clearly written on the outside of the package.
Ship It Back
Send your package using a trackable shipping service to our central warehouse address provided in your return confirmation email.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing